Unfortunately, nowadays our communication is mostly through social media. The connections between individuals is becoming rigid, lacking in emotions and genuine feelings. Rafrafa is an app providing delivery services that aim at bringing people together through sentimental and meaningful ways that differ from the emoticons and the abbreviations we use in our digital communication nowadays. The name “Rafrafa” comes from the sound of the bird’s wings fluttering when flying. The name of the company was chosen to represent communication, emotions, and flexibility.